Careers at Codeware

Open Positions

We are currently recruiting for the following positions:

Austin, Texas Office Software Developer

Sarasota, Florida Office Technical Support Analyst

Position Description

Codeware is seeking a full-time Software Developer to join our Austin-based Software Development Team. Initially, the successful candidate will apply the latest programming concepts and tools to our market-leading COMPRESS application as well as assist with refactoring our established code base. This is a junior-level position.

Codeware provides a competitive salary and benefits package to all full-time employees.

Position Responsibilities

• Applies the latest programming concepts and tools to the user interface (UI) and database aspects of our application using C++.
• Assists with refactoring our large established code base.
• Performs application profiling to optimize performance.
• Assists with other projects as assigned.

Position Requirements

Skills/Qualifications

• Bachelor's Degree in Computer Science or equivalent.
• Familiar with common design patterns.
• Skilled at reading and comprehending established source code.
• Experience working with MFC, SQL and Subversion an asset.

Characteristics

• Able to work independently as well as part of a team.
• Able to communicate project progress in a clear and concise manner.
• Committed to professional advancement through continuous learning.

Apply Now »

Position Description

Codeware is seeking a full-time Technical Support Analyst to provide web-based, phone and email support to domestic and international Codeware clients. This position focuses on the installation and configuration of Codeware's Windows-based software.

Codeware provides a competitive salary and benefits package to all full-time employees.

Position Responsibilities

• Researches and resolves the most difficult and complex issues that Account Managers have been unable to resolve.
• Assists clients in the secured installation of Codeware's software.
• Logs the history and resolution of all client interactions in Codeware's ticketing system.
• Analyzes and identifies trends in issue reporting and devises preventive solutions.
• Mentors other client service personnel on hardware and software problem analysis and resolution.
• Maintains up-to-date knowledge of Codeware's software, related third-party hardware security key technology as well as external environments (Windows, Networks, etc.).
• Assists with pre-release software testing as required.
• Documents issues and provides feedback to the Software Development Team.

Position Requirements

Skills/Qualifications

• 1+ years help desk experience.
• Associate's degree in computer related field or equivalent work experience.
• Microsoft Certified Systems Engineer (MCSE).
• CompTIA A+ certification.
• CompTIA Network+ or equivalent experience.
• Strong understanding of networked PCs in LAN WAN configurations including NAT, routing, domain environments, etc.
• Experience with Windows XP/VISTA/7, Windows Server 2003/2008.

Characteristics

• Customer service minded.
• Excellent troubleshooting and problem solving skills.
• Able to communicate instructions in a clear and concise manner.
• Comfortable multitasking.
• Able to work independently as well as part of a team.

Apply Now »

How to Apply

Please complete the following form to submit your application to Codeware. An email acknowledgement will be sent to you confirming that we received your submission.