Why INSPECT
World Class Support and Update Service
By subscribing to our Support and Update Service clients receive exclusive access to:
- INSPECT software updates
- The online Support Center
- The INSPECT Support Team
We include 12 months of support with each license purchase. After the first year, you need only pay the annual support fee to keep your license and access to support active.
About Support
We offer live (email and phone) and web-based support to help you get the detailed answers you need when you need them.
Training
One hour of Online Software Training is included with each INSPECT license purchase. This training is provided by one of Codeware's Support Engineers.
Live Support
From showing you how to use INSPECT to explaining how the software performs specific calculations, we have the specialized knowledge required to answer your detailed questions. IT support personnel are here to answer installation and networking questions. Live phone and email support is provided by Codeware staff in the United States.
Web-Based Support
In the online Support Center you can find resources such as our:
- Knowledge base (search FAQs and view video tutorials)
- Software download area
- "My Account" area (track your support tickets and view licensing)
About Software Updates
Updates can be conveniently installed using the Automatic Update feature within the software, downloaded from the Support Center or received on CD (additional charge applies).
